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Bug with Firefox extension and pop-ups - 2007/05/17 13:27 I discovered that with the Firefox extension enabled, pop-up windows come up very small (only a few lines). This is a minor annoyance except when the pop-up is not expandable. One example of this is inserting pictures in Icontact messages. Try it yourself.

Bob
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Re:Bug with Firefox extension and pop-ups - 2007/05/17 17:32 Good day Bob!

That is very strange - the extension should obviously not interfere with pop-ups - not even blocking them... I trid to reproduc this bug over here and couldn't. Can you please send me a picture of one pop-up that's not displayed right? Sometimes a picture is worth a thousand words...

Thanks!

Jean.
jleclerc@monitus.com
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Re:Bug with Firefox extension and pop-ups - 2007/05/17 18:04 Jean,

Here is the screenshot:



Only the top portion of the window is visible. The problem disappears when I disable the add-on.

Bob
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Re:Bug with Firefox extension and pop-ups - 2007/05/17 19:42 All right - thank you Bob....

I've investigated some more and here's what I found... Though I was not able to reproduce the exact same bug as you, I did notice on my PC that if I resized the pop-up window in Intellicontact it eventually lost the status bar at the bottom. If I then let go of my mouse, the window is resiezed for good, without a status bar, so I can't make it bigger again. Now in my case, I can just close the window and when I want to insert a picture again, it re-opens with it's initial size - not the minimized one.

So I disable the Monitus.net extension, and sure enough I can resize pop-ups and not loose the status bar. I then installed another extension that has a very similar interface to the MNE (Zotero) and it did the same thing as our extension! So to me this says it might be a FireFox issue.

Of course that doesn't help you much. ITry this: go in "Tools - Options - Content" and click on "Advanced..." Then check the "move or resize existing windows" and then "OK". Try to add a picture in IC again - does it come back to the right size again?

In the meantime, I'll try and find out more about this resizing issue.

Thanks!

Jean.
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Re:Bug with Firefox extension and pop-ups - 2007/05/17 20:30 Jean,

I already had that option set.

Bob
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Re:Bug with Firefox extension and pop-ups - 2007/05/18 12:37 Good morning Bob!

Ok, I have done some more research... And it is a known FireFox bug - the way FireFox calculates window sizes is somehow based on the status bar size which, in turn, is affected by some extensions if they put stuff in there - like Zotero and the Monitus.net extension... I apologize for this, I didn't know at the time that this bug existed. I will keep investigating to try and find workarounds.

In the meantime, I have found this page which might help you with your curretn symptoms:

http://www.timeatlas.com/mos/5_Minute_Tips/General/Fixing_Firefox_PopUp_Window_Sizes/

If one of these tricks works for you, please let us know which one...

Thank you - and I am truly sorry for all this...

Jean.
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