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Deb22056

 
 Installation - 2007/05/29 13:19 How do you install the extension. I have downloaded it, but a little vague on how to install it. Please advise, also I have signed up for the free trial, but it shows inactive and I have followed the setup steps. Please advise

Regards,

Debra Hamer
http://favorsgiftsgalore.com
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MacPrawn

 
 Re:Installation - 2007/05/29 17:59 Good day Debra!

Thanks for signing up! Welcome aboard!

So first, about the Firefox extension: the simplest way to install the extension, is to log in your monitus.net account with Firefox, click on "Firefox Extension for Yahoo!" and then click the big "Monitus.net Extension for Firefox" link. This should install the extension in your browser. Is that what you did? Once you've done that, if all went well, you should see a little blue "M" icon in the bottom-right corner of any Firefox window.

As for the "inactive" message in your account, it only relates to your product categories - not the whole account. With our tools, you can assign categories to your products so that they are sent to Google Analytics and seen in reports. If you need more help with the installation on your store, or more details on the cateogries, please contact my partner Michael Whitaker at info at monitus dot com

Hope this helps - and if not, please do not hesitate to post again!

Thanks!

Jean.
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Deb22056

 
 Re:Installation - 2007/05/30 02:32 Hi Jean,

Thanks for the quick response, appreciate it! OK, it's installed in Firefox, but the Icon is gray, not blue, also the "gear icon" to the left of the "M" icon is dimmed, can't click on either one. Probably something really stupid on my part and believe me I'm not usually this stupid. I don't know if I'm just brain dead right now or there is definitely a problem. Please help!!

Regards,

Debra
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MacPrawn

 
 Re:Installation - 2007/05/30 16:42 Good morning Debra!

You're definitely not stupid - maybe we need to revise our interface to make it more intuitive - or make the docs a bit more easier to access... In any case, you can always find some help here: http://www.monitus.net/content/blogcategory/46/125/ -- and of course on this forum...

So, the gear icon will only light-up when you are on your store pages (http://favorsgiftsgalore.com) - it will allow you to go to the store manager or the editor, etc... As for the "M", it will activate (become blue) when you are in the store editor. the idea is to make these two things available only when there's actually something they can do...

Hope this helps - if not, or if not enough, just drop a new note and we'll take it form there!

Thanks!

Jean.
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Deb22056

 
 Re:Installation - 2007/05/30 23:35 Thanks, Jean! I now know how it works I don't use Firefox enough to have become familiar with it and the addons. It's hard to get away from the Internet Explorer habit!
Thanks again!

Debra Hamer
http://favorsgiftsgalore.com
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MacPrawn

 
 Re:Installation - 2007/06/03 19:58 Yeah - I know... If we could, we would have made an IE extension too... Maybe laterm, when you're all familiar with Firefox, so we can keep you rminds sharp...

Thanks!

Jean.
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