Switching your main site to https

If you choose to enable https for your main domain, you have to make sure that all external scripts, files and images are also called over https. The monitus code is typically installed in a variable on the Variables page. Our script tag should look something like:

<script type="text/javascript" src="http://ldn.monitus.net/js/monitus.js"></script>

Please change this to our secure version (which is already used on the checkout):

<script type="text/javascript" src="https://c3319586.ssl.cf0.rackcdn.com/js/monitus.js"></script>

Please also make sure you use the latest version of our code. If you need help, please contact us.



Yahoo PCI rollout

We have been made aware that the recent PCI rollout by Yahoo Small Business has caused issues for some merchants.



(Screenshot taken on 9/7/2016 from the Yahoo System status page)

We’d like to inform our valued customers that our code does not interact with any sensitive credit card data and does not therefore interfere with the credit card verification process. Furthermore, our code does not do any kind of form validation on checkout pages. Please double-check any other scripts that might try to validate any form fields.

We’d be happy to address any specific questions or concerns directly to anyone.

Migration to new email platform

We are switching to a new email provider for the cart recovery service: SparkPost. All functionality will stay the same, with the exception of the temporary removal of the following graphs in the cart recovery dashboard: Emails Sent and Email Open/Click Rate.

The reason for this is that SparkPost has not yet launched Subaccounts, which is a required feature for our app to provide these metrics. According to Sparkpost, subaccounts will be rolled out in April 2016.